iphone sbs server9 Aug 2009
Are you having troubles setting up your new iPhone 3g to your SBS Server?
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The issues are different for each company that contacts our iPhone Setup Support line, but the THEME is the same.
Battle the iPhone Setup process for weeks with no solution.
These Exchange and iPhone users are persistant in their efforts to find a solution at ALL COST.
Contact Apple Technical Support – Receive a polite well trained counselor who puts them on hold for 5 minutes — (Suggesting that they are referring your problem to senior engineers) then routes the caller to a web page to read an installation document that informs the user of steps already known. Nice try.
Search Google – 1,000+ Posts. Reading through many sites who just “hijack” technical information to make the appearance that their site is legitimate. YET, the intention of the site is to sell them more BLING BLING for the iphone. We did are own searching recently and we were chuckling over the fact that 98% of the post would not even get you close to a solution. Remember to backup your system before trying some of these posts. We have seen some very questionable suggestions that might create you a Bigger mess then you were bargaining for.
Phone a Friend – Contact all of your friends – technicians in your circle. You will be amazed on the suggestions. Some will suggest going to 2007, because 2003 does not support iPhone (WRONG). Some will suggest getting a legitimate certificate from Verisign (WRONG AGAIN).
Lets face it NONE of these corporate giants (Apple / AT&T / Rogers / O2 / Vodafone / want your iPhone and Exchange working. Otherwise, they would have provided you some simple instructions to follow. We are here to fulfill this VOID.