Don’t be fooled by inferior iPhone Exchange Setup help
Most people contacting our support center are receiving the “connection to server failed message” on their new iPhone 3Gs phone for our FLAT RATE FEE of $175.00.
OK, If you have been reading all of these Apple iPhone 3Gs: Exchange account verification failed “blog” posts on the Internet, there are Techs who are trying to convince you that their iPhone Setup solution is “BEST”.
Well, here are some of the more common iPhone Exchange Setup Blog post “misconceptions” you should avoid.
1. You do not need to purchase a certificate from Verisign, Godaddy, etc. A simple self signed certificate will work.
2. DO NOT waste your time installing certificates on the 3G iphone. Again, I am not sure why people continue to instruct you to head this way.
3. Forget about RPC-HTTP. This has nothing to do with iPhone Activesync. We do think RPC-HTTP is a great connectivity tool for Outlook desktop client. But, having RPC working will not improve your OMA/ActiveSync for the iPhone 3G.
4. Do not change the server’s computer name!!! (Stange that someone would, but we have seen this two times now.)
5. Do not reset the anonymous password for the default web site!! (We have seen this 3 times now.)
5. These errors are confusing. Just make sure you have Service Pack 2 for exchange. This will solve 90 percent of your issues. If you want a guided setup tour. Check out our TechnoKOZ iPhone Setup Cook Book.
If in doubt, don’t follow the google suggestion. You will find out that your OWA (Outlook Web Access page will stop working, or worse people lose connectivity to your Microsoft Exchange 2003 / 2007 server)
Call TECHNOKOZ, first: 480.440.4650 / Skype: TECHNOKOZ
There are more people experiencing issues like “Connection to server failed.”
We recently solved a customer with:
Windows SBS 2003 – Exchange 2003 (SP2)
T1 connection with a SonicWall Firewall
When we began our test process, OMA, Active-Sync, OWA, Microsoft-Server-ActiveSync all worked.
One of their users had a large mailbox – 700MB in size. They were using the original iPhone v1 and they updated it to 3G firmware. They were receiving the “Connection to the server failed” message.
We Create a new Exchange mailbox account for a test user. This new account could connect to the new iPhone and send, receive email. Yet, when we tried importing email messages into this Test exchange mailbox account, the test account stopped working. (No more sync)
We solved this difficult issue.
Don’t let your iPhone Sync issues RUN YOU AGROUND!
Immediate resolution and solution to your iPhone sync headaches:
Give us a call today (FLAT RATE FEE of $175): 480.440.4650 // Skype: TECHNOKOZ
You owe it to yourself to call us to day and end your stress.
We can handle whatever you throw our way…..
- Forms based
- SSL / Non SSL
- Front End (FE) – Back End (BE)
- Windows 2003 SBS, Standard, Enterprise, Data Center Edition of Exchange
- Windows 2000 Server with Exchange 2003
- Cluster Servers
- 30+ Exchange Server Farm
- Cisco PIX
- ISA Server
- GFI, Trend Micro, Sophos, Symantec Mail Security for Exchange
- Multiple Email addresses